Fix Photoshop: Graphics Processor Not Detected

Fix Photoshop: Graphics Processor Not Detected


Adobe Photoshop makes use of your system’s graphics processor to produce 3D effects and much more. A decent graphics card is advantageous for operating Adobe Photoshop smoothly. But what if Adobe Photoshop doesn’t even recognize your graphics card? This problem can be caused by a variety of factors. But there’s nothing to be concerned about. Simply follow these simple instructions to have Photoshop recognize the GPU in a matter of seconds.



Section I: Table of Contents
Fix 1 – Configure the app to use the dedicated GPU Fix 2 – Relocate the sniffer file Fix 3 – Modify the PhotoshopPreferencesManager Fix 4 – Repair the graphics card 5 – Turn off the Open CL options.
Fix 6 – Reduce the cache level 7 – Reset Photoshop preferences 8 – Disable the integrated GPU 1 – Configure the app to use the dedicated GPU
If your system has two GPUs, you must configure Photoshop to use the dedicated GPU.

  1. If Photoshop is already open, close it.

  2. After closing it, click the Windows key and the I key simultaneously to launch Settings.

  3. Then, in the left pane, touch on “System.”

  4. Then, to access it, click on the “Display” settings.


Display Minimum


  1. Scroll all the way down the right-hand side and click on “Graphics” settings.


Graphics Minimum


  1. Next, press the “Browse” button.


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ADVERTISEMENT 7. Now, navigate to Photoshop’s destination. It is typically seen in this location –

Adobe C:Program Files

Adobe Photoshop CC 2015 Version 8. From the list of files and folders, select the “Photoshop” application.

  1. Finally, touch “Add” to add it to the list.


Photoshop Min Ok


  1. Return to the Settings screen and select “Choices” to see the graphical options.


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  1. Now, simply change the settings to “High Performance.”

  2. Finally, select “Save” to save the settings.


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This ensures that Photoshop uses the graphics card you’ve selected.

Close the Settings dialog box.

  1. Launch Adobe Photoshop.

  2. Then, tap on the “Edit” menu and select “Preferences.”

  3. Next, open the Performance settings by clicking on the “Performance” option.


Minimum Performance


The graphics card will be identified here.


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Fix 2: relocate the sniffer file
Photoshop should be able to detect the graphics card after removing or moving the GPU sniffer program.

  1. Before you begin, ensure that you have closed Photoshop.

  2. In the taskbar, tap the Windows icon and type “Adobe Photoshop.”

  3. Right-click on “Adobe Photoshop CC 2015” in the search results and select “Open file location.”


Adobe Min Open File Location


It will take you to the Programs folder. Now, right-click “Adobe Photoshop CC 2015” and select “Open file location.”


Open the File Location Min once more.


  1. Locate the “sniffer” application when the Adobe Photoshop folder opens.

  2. Finally, pick “sniffer” and hit Ctrl+X to cut the file.

  3. Copy it to your Desktop (or any other location you like).


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Then, close the File Explorer window.

Then, launch Adobe Photoshop.

  1. Next, hit the Ctrl+K buttons simultaneously to enter the preferences.

  2. Next, on the left-hand pane, touch on “Performance.”


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Photoshop has detected the graphics card, as you can see.


Change the PhotoshopPreferencesManager
If resetting Photoshop’s graphic settings doesn’t work, try the PhotoshopPrefsManager.

  1. Close Adobe Photoshop and go to your system’s Settings.

  2. In Settings, in the left pane, touch “System.”

  3. Next, on the right-hand side, tap on “Display.”


Display Minimum


  1. To access it, scroll down and click on “Graphics” settings.


Graphics Minimum


  1. Finally, on the right, press on “Browse.”


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  1. Next, navigate to the Adobe Photoshop site –

Adobe Photoshop CC 2015 C:Program FilesAdobe

  1. Scroll through the list of apps, files, and folders until you find “PhotoshopPrefsManager.”

Then, press the “Add” button.


Min. photopreferences


To alter the graphical preference, simply tap on “Options.”


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Then, select the “High Performance” options.

  1. Finally, select “Save” to save the settings.


Min High Perfm


Finally, quit Adobe Photoshop.

Then, open Photoshop and see whether it works.

Close Adobe Photoshop and reopen it.


4th fix – Upgrade the graphics card
Photoshop may not identify your graphics card if you are not running the most recent version.

  1. To access the Device Manager settings, right-click on the Windows key () and select “Device Manager.”


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  1. Simply touch on “Display adapters.” It will be expanded to display graphics card drivers.

  2. Finally, right-click the dedicated graphics card driver and select “Update driver.”


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  1. You’ll find two possibilities here. Select “Search for drivers automatically.”

This instructs Windows to look for the most recent available driver and install it.


Min Automatic Search


Allow Windows to detect and install the most recent graphics card version.

Close the Device Manager window. After that, restart the system.

When it boots up, open Photoshop and see if it detects the graphics driver.


If you have a dedicated graphics card, such as an NVIDIA card, you can manually download and install the newest version of the driver. Alternatively, you can utilize the NVIDIA GeForce Experience app.


Fix 5 – Turn off the Open CL options.
Disabling the Open CL options on your PC is another option.

  1. Once Adobe Photoshop is open, hit the Ctrl and K keys simultaneously.

It will open the Preferences window.

  1. Select the “Performance” tab in the Preferences box.

  2. Now, on the ‘Graphics Processor Settings’ page, click on “Advanced Settings…”.


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  1. Uncheck the “Use OpenCL” box and press the “OK” button.


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Close Photoshop and reopen it.


Fix 6: Reduce the cache level
Lowering the cache level may resolve the graphics card problem.

  1. Launch Photoshop.

  2. When it opens, hit the Ctrl+K buttons simultaneously.

This will bring up the Preferences menu.

  1. When the Preferences window appears, navigate to the “Performance” area.

  2. Next, change the “Cache Levels” to “4”.

  3. Finally, press the “OK” button to save the changes.


Min Cache Level 4


After that, shut off Adobe Photoshop and relaunch it.

Check to see if the graphics card has appeared after relaunching the app.


Reset Photoshop preferences (Fix 7).
If nothing else works, revert the Photoshop Preferences to their default defaults.

  1. After launching Photoshop, select “Edit.”

  2. In the Edit menu list, select “Preferences,” then “General” settings.


General Preferences


  1. Now, select “Reset preferences on quit” to clear all settings.


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  1. A warning message will be sent to you. To proceed, press the “OK” button.


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Adobe Photoshop should be closed. Then try it again.

Open Preferences and check to see if the graphics card is detected.


Fix 8 – Turn off the integrated GPU
If you have two GPUs (one integrated and one dedicated), you may be able to remedy this problem by disabling the integrated one.

  1. You must launch the Device Manager. So, hold down the Windows key and the X key at the same time, and then select “Device Manager.”


Min Device Manager


  1. When the Device Manager appears, expand the “Display adapters” section.

  2. You will notice two graphics cards here. Tap “Disable device” after right-clicking on the integrated graphics card.


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A warning prompt will appear. Simply click to confirm the device’s deactivation.

Close the Device Manager once you’ve finished. After that, restart your computer. When you restart your computer, Adobe Photoshop will recognize your graphics card.


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